Terms of Use.

Welcome to MayPrime! We take immense pride in being recognized as America’s premier destination for high-quality, buffer-free entertainment.

We believe that legal agreements shouldn’t require a law degree to decipher, nor should they sound like an aggressive contract. Below is a straightforward, human-readable guide outlining how our service operates. By choosing MayPrime, you agree to these simple terms.

1. Our Relationship with You

When you sign up for MayPrime, you become a valued member of our viewing community. Our primary commitment is to provide you with the most reliable, high-performance streaming experience possible. In return, we simply ask that you use our platform fairly and respectfully.

2. Your Account & Fair Usage

To ensure our network remains lightning-fast and buffer-free for the entire MayPrime family, your account is strictly designed for your personal use.

• Protect your credentials: Please keep your login details private. Do not share your access publicly or attempt to resell your account.
• Connection limits: Your specific plan includes a set number of allowed simultaneous connections. Exceeding this limit—such as sharing your account across multiple households—can negatively impact your stream quality and will trigger our automated network security systems.

3. Payments & No-Surprise Billing

We dislike hidden fees and unexpected auto-renewals just as much as you do. With MayPrime, you are always in complete control of your billing.

• One-Time Payments: We operate exclusively on a one-time payment model. We will never automatically renew your subscription or charge your card without your explicit action.
• Seamless Renewals: When your access period concludes, your service simply expires. If you wish to continue streaming (and we certainly hope you do!), you can easily purchase a new pass on our website, and we will extend your current setup so you don't even have to change your login details.

4. Our 30-Day Money-Back Guarantee

We are confident that we offer the best viewing experience in the US, and we back that confidence with real action. If you are not completely satisfied within your first 30 days of service, we will issue a full refund. No complicated hoops to jump through, and absolutely no hard feelings. (For complete details, please refer to our dedicated Refund Policy page).

5. Content & Stream Optimization

The landscape of live broadcasting and sports is constantly evolving, and so is our network. We are continuously updating, routing, and optimizing our servers behind the scenes to guarantee the best possible picture quality.

Due to the dynamic nature of global media, specific channel line-ups, Video-on-Demand (VOD) libraries, and certain live events may occasionally shift, update, or undergo routine maintenance. Our engineering team works around the clock to maximize your entertainment options.

6. Support & Communication

In the world of technology, occasional hiccups happen. When they do, we don't hide. Our top priority is getting you back to your favorite shows and matches as quickly as possible.

If you run into an issue, please reach out to our 24/7 Priority Support team before getting frustrated. We are experts at troubleshooting, and we are standing by to help you fix it.

7. Changes to These Terms

As MayPrime continues to expand and upgrade our infrastructure, we may occasionally need to refine these terms. If we make any significant changes, we will clearly update the date at the very top of this page.

8. Contact the Team

We are always just a quick message away. If you have any questions regarding these terms or your current service plan, please do not hesitate to reach out:

• Email: support@mayprime.com
• Support Hours: 24/7 Priority Support